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Privacy Policy

1.  Introduction

 

Welcome to Pick Your Packer LLC ("we," "us," "our," or "Pick Your Packer"). We are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

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3.  How We Use Your Data

We use your personal data for the following purposes:
 

  • Providing Our Services: To facilitate searches, inquiries, and communication between users and members of our network.
     

  • Communication: To send you updates, marketing materials, and important information related to our services.


 

  • Legal Compliance: To comply with legal obligations and respond to lawful requests from public authorities.
     

  • Improving Our Services: To analyze user behavior, preferences, and trends to enhance and optimize our platform, including the use of Microsoft Clarity. Learn more about Microsoft Clarity's privacy policy here.

6.  Your Data Rights

You have the right to:

  • Access: Request access to the personal data we hold about you.
     

  • Rectification: Request correction of any inaccurate or incomplete data.
     

  • Erasure: Request the deletion of your personal data under certain circumstances.

  • Restriction: Request the restriction of processing under specific conditions.
     

  • Data Portability: Request the transfer of your personal data to another party.
     

  • Object: Object to the processing of your personal data under certain circumstances.

7.  Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.

8.  Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

9.  International Data Transfers

As part of our services, your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that adequate safeguards are in place to protect your data when transferring it outside the EEA. By using our platform, you explicitly consent to such international data transfers and agree that Pick Your Packer will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

10.  Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices. Any updates will be posted on our website, and you will be notified of significant changes

11.  Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at support@pickyourpacker.com.

2.  Information We Collect

 

We may collect and process the following types of personal data about you:
 

  • Contact Information: Your name, email address, postal address, phone number, and company details.
     

  • User Account Information: If you create an account with us, we collect your login credentials and other information you provide when creating your profile.
     

  • Inquiry Information: Information related to inquiries you submit to members of our network through our application.
     

  • Location Data: Your IP address and geolocation data to provide relevant search results based on your location.

  • Search Data: Information about your searches on our platform, including search queries, filters, and search history.
     

  • Microsoft Clarity Data: Information collected through Microsoft Clarity to improve user experience and develop our product. Learn more about Microsoft Clarity's Privacy Policy here.

  • We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

12.  Data Protection Officer (DPO)

We have appointed a Data Protection Officer who can be reached at engineering@pickyourpack.com for any inquiries related to the processing of your personal data.


 

By using our platform, you consent to the terms of this Privacy Policy and the processing of your personal data as described herein.

4. Lawful Basis for Processing

We process your personal data based on the following lawful bases:
 

  • Consent: When you provide explicit consent for specific processing activities, such as sending you marketing communications.

  • Contractual Necessity: When processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
     

  • Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of third parties, provided your fundamental rights and freedoms are not overridden.

5.  Data Sharing & Disclosures
 

In addition to the parties mentioned, we may share certain data with Microsoft as part of our use of Microsoft Clarity for analytics and service improvement purposes.

We may share your personal data with the following parties:
 

  • Members of Our Network: To facilitate communication between users and members.
     

  • Service Providers: Third-party service providers who assist us in delivering our services.
     

  • Legal Authorities: When required to comply with legal obligations or respond to legal requests.

Our Mission

PYP's mission is to power the next generation of food by serving as a unified resource for the global food economy.

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Check out our FAQs page for more answers and info.

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